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Our Privacy Policy

Last Updated: Dec 7, 2023

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PRIVACY STATEMENT

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Text Marketing and Notifications:

By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 30 a month. You acknowledge that consent is not a condition for any purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted for as a reasonable means of opting out. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at moc.yffup@troppus or mailing us at:
Puffy LLC
13070 Saticoy St.
North Hollywood, CA 91605

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy statements/policies and terms of use/service with respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy statements/policies and terms of use/service so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under the laws of the United States, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices or the terms of use/service of other sites and encourage you to read each site’s privacy statements/policies and their terms of use/service.

Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits.
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite, If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where.


SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at moc.yffup@troppus

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We collect the personal information you provide to us when you Customers. The categories of information we may collect include:

  • Personal Identifiers, including name, name, email address, postal address, telephone number, and online Identifiers
  • Internet Activity
  • Commercial Information, including purchases
  • Financial Information, including credit or debit card number and account security or access credentials
  • Location Information, including general location data
  • Physical and Audio Data, including photos and video recordings
  • Protected Classifications and Other Personal Characteristics, including age and military or veteran status

We collect the personal information you provide to us when you people who subscribe to our marketing emails. The categories of information we may collect include:

  • Personal Identifiers, including name, email address, telephone number, and online Identifiers
  • Internet Activity

We collect the personal information you provide to us when you visit our website. The categories of information we may collect include:

  • Personal Identifiers, including name and online Identifiers
  • Internet Activity
  • Financial Information, including account security or access credentials
  • Location Information, including general location data
  • Protected Classifications and Other Personal Characteristics, including military or veteran status
  • Professional and Education Information, including professional information

How long we keep your data

We do not retain data for any longer than is necessary for the purposes described in this Policy.

We generally retain data according to the guidelines below.

Type of DataRetention Period
Cookies and online data we collect while you use our website, including Name, Email address, Postal address, Telephone number, Online Identifiers, Internet Activity, Purchases, Credit or debit card number, Photos, Video recordings, Age, Military or veteran statusWe do not retain data for any longer than is necessary for the purposes described in this Policy.

Why we process your information

We process personal information for the following business and commercial purposes:

  • Analyzing Data
  • Creating Customer Profiles
  • Delivering Targeted Ads
  • Fulfilling Customer Orders
  • Improving our Products & Services
  • Meeting Compliance & Legal Requirements
  • Operating Our Website or Mobile Apps
  • Preventing Fraud
  • Processing Payments

We may disclose personal information about you for business and commercial purposes when you Customers:

Personal Information CategoryCategories of Service ProvidersCategories of Third Parties
Personal IdentifiersBusiness Operations Tool, Commerce Software Tools, Communications Tools, Customer Support Tools, Fraud Prevention Tools, Governance, Risk & Compliance Software, and Sales & Marketing ToolsAd Networks and Data Analytics Providers
Internet ActivityBusiness Operations Tool, Commerce Software Tools, Communications Tools, and Sales & Marketing ToolsAd Networks and Data Analytics Providers
Commercial InformationBusiness Operations Tool, Commerce Software Tools, Communications Tools, Customer Support Tools, Fraud Prevention Tools, and Sales & Marketing ToolsAd Networks
Financial InformationBusiness Operations Tool, Commerce Software Tools, Fraud Prevention Tools, and Sales & Marketing ToolsAd Networks and Data Analytics Providers
Physical and Audio DataBusiness Operations ToolNone
Protected Classifications and Other Personal CharacteristicsNoneNone

We may disclose personal information about you for business and commercial purposes when you people who subscribe to our marketing emails:

Personal Information CategoryCategories of Service ProvidersCategories of Third Parties
Personal IdentifiersBusiness Operations Tool, Commerce Software Tools, Communications Tools, Governance, Risk & Compliance Software, and Sales & Marketing ToolsAd Networks and Data Analytics Providers
Internet ActivityCommunications Tools and Sales & Marketing ToolsData Analytics Providers

We may disclose personal information about you for business and commercial purposes when you visit our website:

Personal Information CategoryCategories of Service ProvidersCategories of Third Parties
Personal IdentifiersCommerce Software Tools, Data Analytics Providers, Governance, Risk & Compliance Software, and IT Infrastructure ServicesAd Networks and Data Analytics Providers
Internet ActivityCommerce Software Tools, Data Analytics Providers, IT Infrastructure Services, and Sales & Marketing ToolsAd Networks and Data Analytics Providers
Financial InformationNoneNone

This section provides additional information for Virginia residents under the Nevada Privacy of Information Collected on the Internet from Consumers Act (NPICICA). ​​The terms used in this section have the same meaning as in the NPICICA. This section does not apply to information that is not considered "personal data," such as de-identified or publicly available information as defined in the NPICICA.

Collection and Disclosure of Personal Information

The personal data we collect is described above in Information we collect. The personal data we disclose to third parties and the categories of third parties to whom we disclose personal data is described above in How we share and disclose information. The length of time for which we retain personal information is described above in How long we keep your data.

Purposes for Processing

We process personal information for the following purposes:

  • Advertising and Marketing
  • Audit Current Interactions
  • Internal Research
  • Provide Products or Services
  • Quality Assurance
  • Security


Data “Selling” and Targeted Advertising

We process personal data for purposes of targeted advertising (as defined in the NPICICA), including online identifiers and internet activity. This allows us to show you ads that are more relevant to you.

You may opt-out of these data practices here.

Profiling

The NPICICA gives consumers the right to opt out of automated profiling that produces legal or similarly significant effects, such as approval for a loan, employment, or insurance.

We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.

NPICICA Rights

Your NPICICA rights are described below. You can make a Privacy Request by clicking the link at the top of this page, or by clicking here.

Any personal data retained for these purposes will not be processed for other purposes.

Right to Non-Discrimination

If you exercise your NPICICA consumer rights:

  • We will not deny goods or services to you
  • We will not charge you different prices or rates for goods or services
  • We will not provide a different level or quality of goods or services to you

However, we may offer a different price, rate, level, quality, or selection of products or services if your personal data is required in order to provide those products or services and you have exercised your right to opt out, or the offer is related to a voluntary loyalty or rewards program.

Right to Opt-Out

You have the right to opt-out of any selling of your personal data, processing of your personal data for purposes of targeted advertising, or profiling in furtherance of decisions that produce legal or similarly significant effects for you.

You may exercise your right to opt-out here.

Right to Correct

You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.

Right to Appeal

If we decline to take action in response to any of your privacy requests, you have the right to appeal that decision within a reasonable amount of time.

If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with Nevada Attorney General thehttps://ag.nv.gov/